Today’s top trend? Business optimization and automation. With over half (56%) of respondents prioritizing this area, according to our poll, leaders are focused on boosting efficiency and cutting costs across the board. Want to know what this could mean for you? We’ve got real stories from companies facing the same challenges and how business process optimization has helped. Read on!

Why Companies are Betting Big on Business Process Automation

Let’s be honest: no one wakes up thinking, “Today’s the day for inefficiency!” Yet, repetitive tasks and preventable errors can drain time and money before we even realize it. That’s why so many organizations embrace business process automation— it uncovers hidden inefficiencies, boosts productivity, and cuts costs in powerful ways. Below, we explore three key areas where automation can give organizations a competitive edge.

In fields like healthcare, where precision is everything, Business Process Automation (BPA) is a must-have. Automating tasks like invoicing, order processing, and inventory management can save companies 20-30% in costs (McKinsey) and speed up operations by up to 60%. That means more time for what matters most—like patient care.

We saw this firsthand with a healthcare client struggling with potential fraud risks from manual workflows. By introducing secure, automated systems using ServiceNow, we helped them streamline 85% of their processes, cutting risks and freeing up resources to focus on growth.

The takeaway? Automation isn’t just about saving time—it’s about delivering potential, driving efficiency, and delivering better results across the board.

As industries across the spectrum lean into digital transformation, automation paves the way for smarter, safer, and more efficient operations.

As companies grow, keeping teams connected and engaged is both a challenge and an opportunity. BPA helps teams work smarter, especially in today’s world of remote work. Engaged employees are more productive, with studies showing 17% higher productivity and 41% fewer absences (Gallup). By streamlining workflows and improving engagement, BPA helps build teams ready to tackle what’s next.

Take our work with a global client, for example. We helped them build a unified intranet made communication and resources easily accessible across regions and time zones. With automation, employees now have real-time access to the information they need, creating a more connected, collaborative culture, no matter where they are.

In government, where data is crucial for decision-making, BPA is transforming how agencies collect, analyze, and use information. Automated workflows help agencies stay ahead by anticipating needs, allocating resources efficiently, and improving transparency. According to Public Sector Network, automation can significantly improve service delivery and operational efficiency, making the public sector more responsive.

We helped a government client optimize their digital workflows and improve data accessibility. By automating data collection and analysis, we streamlined their processes and created a unified view of key information. This empowered the agency to generate insights that informed policy decisions, reduced processing times, and improved accuracy.

For government agencies, automation boosts internal efficiency and builds public trust by providing faster, more accurate services and enhancing transparency.

Ready to Uncover The Impact of Business Process Automation On Your Business?

The pulse survey of financial leaders confirmed what we already knew—business process automation (BPA) is a top priority for 2025. The benefits are clear: from slashing costs to scaling operations, BPA is the key to staying competitive and driving efficiency across industries.

Ready to take the next step? Contact our team of experts today.