Partner with 75+ Certified Implementation Specialists Across 4 Global Regions
I know when Veracity brings forward a problem, they've already identified and engaged with the necessary parties to find a successful and sustainable solution.
your experts in servicenow excellence
Aligning Expertise for Seamless Workflows
When it comes to realizing ServiceNow’s true value, most companies only scratch the surface, hindering your ROI. Our team aligns our approach with ServiceNow solutions, ensuring your platform investment becomes an integral part of your daily operations. These solutions include:
Great customer service is multi-tiered and goes further than just customer engagement. Our UX practice and dedicated engineers leverage customer journeys for proactive issue resolution and quicker, more effortless service while improving company efficiency and productivity.
Specialties Include: Customer Service Management (CSM) and Field Service Management (FSM) across Financial Services and Healthcare Life Sciences (HCLS)
An employee’s HR experience is crucial in preventing frustration and increasing satisfaction. We focus on empowering your workforce with human-centered tech solutions—making employee transitions, such as onboarding and off-boarding, seamless for all parties involved.
Specialties Include: HRSD, Employee Onboarding, Employee Journey Management, Employee Portal/ECPro
From business operations to simplifying IT service management, we help your operations run smoothly and effectively through resilient automation technology. By optimizing infrastructure and monitoring all services, we reduce the risk of service disruption with a proactive approach that enhances service quality, productivity and business agility.
Specialties Include: ITSM, ITOM, Strategic Portfolio Management, ITAM, GRC, Employee Portal/ECPro
With the power of low-to-no-code applications, we revamp and enhance processes across your organization enterprise-wide. With user-friendly tools that empower your workforce, we help create solutions that drive productivity.
Specialties Include: App Engine, Automation Engine, Integration Hub
Veracity + ServiceNow Exclusive Products
Simply put: we know ServiceNow and all it’s glory. From Customer, Technology and Operational Workflows, explore our human-centered experiences and exclusive offerings alongside ServiceNow.
Grievance & Appeals
Empower your payer workflow with a single system of action. A process accelerator exclusively built on ServiceNow’s Digital HCLS and NOW Platform.
An All-In-One GRC Solution
Identify risks before your at risk. Easily track your operational resilience in real time with an automated, all-in-one solution integrated with ServiceNow IRM.
Meet Your ECPros
Bring a human-centered lens to your transformation with a unified taxonomy. Built to harness ECPro’s powerful features with scalable, intuitive content.