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Recent Insights

Stay up-to-date with our latest thoughts on digital transformation. Discover how businesses are leveraging technology to stay ahead of the competition and thrive in the digital age.

April 7, 2023
Customer Experience

How to Tailor Your Research Insights for Maximum Impact

The foundation of effective customization lies in understanding who your audience is. By identifying the key stakeholders like decision-makers, relevant teams and end-users, you can present each with research based…
April 7, 2023
Digital Transformation

Self-Service Technology: Your Ally in Elevating Your Well-Being

In our fast-paced, modern world, it's undeniable that technology plays a fundamental role in our daily lives. From the moment we wake up to the time we lay our heads…
April 7, 2023
Digital Transformation

Industry Expert Q&A: How Human-Centered Design Steers AI Towards Success

As AI continues to redefine the boundaries of technology and experiences, Human-Centered Design (HCD) still stands as a guiding tool for crafting AI solutions that go beyond the machine, tapping…
April 7, 2023
Employee Experience

What an Employee-First HR Service Delivery Looks Like and Why Your Company Needs It Now

Human Resources (HR) plays a pivotal role in shaping an organization's success. Why? Because that’s where your employee journey starts. According to Forbes, organizations that focus on overall employee engagement…

All Insights

Customer Experience Advisory, Strategy & Research

Maximize Survey Impact: Strategies to Prevent Survey Fatigue and Boost Response Rate
Employee Experience

Master the Art of Notifications at Work: Striking the Balance between Good and Bad
Customer Experience Data & Artificial IntelligenceDesign & Innovation

The Future of AI and UX: An Experience Makeover
Employee Experience Advisory, Strategy & ResearchChange Management & GovernanceDesign & InnovationEnterprise PlatformsProgram & Project Management

What an Employee-First HR Service Delivery Looks Like and Why Your Company Needs It Now
Employee Experience

Persona Data Management: The Key for a Thriving Digital Workplace
Digital Transformation Advisory, Strategy & ResearchData & Artificial IntelligenceDesign & Innovation

Apple, IBM and Other Highly Innovative Companies Use Design Thinking to Elevate Their Business, and So Can You.
Workplace Automation Advisory, Strategy & Research

The Transformative Power of Automation in Employee Benefit Administration
Customer ExperienceEmployee Experience Advisory, Strategy & Research

A Paw-some Approach to Employee and Customer Success
Employee Experience Design & InnovationEnterprise PlatformsTechnology & Engineering

6 Ways to Improve Your Employee Experience
Customer Experience Advisory, Strategy & Research

The Art of Streamlining UX Across Platforms: Practical Tips for Success
Digital Transformation Data & Artificial Intelligence

Industry Expert Q&A: How Human-Centered Design Steers AI Towards Success
Customer Experience Design & Innovation

How UX Research Can Boost Your ROI: A Deep Dive

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