Employee Experience
True and Lasting Change Starts Within
The relationship between employee experience and customer service is the most important, yet often overlooked piece in the digital transformation puzzle. Our approach starts by understanding your employees’ unmet needs, then designing solutions to nurture their entire journey.
We create consumer-grade experiences that accommodate for how your employees want to work. It’s no longer build it so they will come. It’s build it so they will stay.
Consider Us Employee Evangelists
We believe employee experiences are holistic ecosystems. They aren’t built for employees by leadership or product teams. They should be informed by your people, and built for your people—delivering hyper-targeted content, data and information designed to work just for them. By fostering collaboration, increasing autonomy through self-service and harnessing technology to anticipate needs, a whole new range of skills and behaviors emerge, pushing forward the next best idea.
Ignite Energy Through Employee Experience
We’ve helped numerous clients navigate the same waters. Whether designing for prospective or current employees, our holistic approach strives to understand unique human motives and connect people to technology and reach their potential. Our expertise brings the know-how to accelerate in transformative areas including:
Employee Brand & Experience
From candidate to employee, we help build lasting connections to create undeniable brands.
Talent Strategy & Development
Whether it’s building a talent marketplace or reducing time to hire, we help build strategies critical for remaining competitive.
HR Transformation & Delivery
We help you improve the entire journey–from hire to retire–with a focus on building employee trust, reducing delivery costs, improving productivity, and creating greater access to self-service.
IT Transformation & Delivery
Whether we are modernizing systems, improving transparency, or providing greater access to self-service, Veracity can help create an entire IT delivery strategy that not only meets but exceeds employee expectations.
Knowledge Management
Your employees are likely submerged in content, but a true knowledge strategy is about delivering the right information to the right time and place to reduce reliance and increase productivity.
Leadership & Culture
Leaders and culture can make or break an organization. We help analyze true sentiment and define a strategy for improving morale, engaging employees, and motivating performance.
Organization Strategy & Design
Developing a sound employee experience strategy requires an organization designed to support it. We help align people, procedures, processes, and systems to improve how organizations work.
Strategic Alliances with Gartner® Magic Quadrant Leaders
Devoted in delivering top-tier solutions, we prioritize a deep understanding of the technology platforms we collaborate with. Our success is painted by strong partnerships with key players in the Gartner Magic Quadrant and leading tech products in the industry.