A managed care organization (MCO) faced significant challenges in managing their Medicare Stars Program, resulting in stagnant Star ratings at 3.0. Limited accountability and the absence of a dedicated Stars structure hindered their efforts to elevate their ratings to the desired 4.0 level. Seeking a solution, the MCO turned to Veracity to lead the transformation of their Stars Program.
Over a period of three months, Veracity conducted a comprehensive assessment of the MCO’s current Stars Program, identifying performance gaps and formulating targeted interventions to address them. Through a collaborative approach, the team developed a roadmap that outlined specific actions and initiatives to enhance measure outcomes and propel our client towards higher Star ratings.
Veracity identified gaps and formulated targeted interventions to boost an MCO’s Star ratings from 3.0 to 4.0.
