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Veracity empowered a healthcare institution to achieve auditor compliance ahead of schedule, streamline processes, reduce IT dependency, and continuously improve through the strategic implementation of BlackLine’s Matching product.


The Challenge

Following a recent merger, a leading healthcare organization faced the challenge of standardizing processes, enhancing efficiencies, and meeting their auditor’s stringent requirements. To address these needs, they sought Veracity expert assistance and guidance to successfully implement BlackLine’s Account Reconciliations and Transaction Matching products.


What We Did

  • Quickly assessed the current-state reconciliations process, identified improvement opportunities, and selected the most appropriate templates to implement Account Reconciliations
  • Developed portfolio management tool for client to track and manage a growing number of match sets, starting with compliance-driven sets and followed, in order, by highest reward/lowest effort
  • Provided super-user and system admin training
  • For Phase 2, provided post go-live support, training for new users, and implemented Task Management


Our Impact

  • By implementing Matching, Veracity helped them achieve compliance with the auditor’s requirements before their due date
  • Close process standardizations increased efficiencies through tighter controls, increased automation, and reduced reliance on spreadsheets
  • Accounting resources reduced their reliance on the IT department
    Established a central source to assess and prioritize match sets for continuous improvement
  • Leveraged Veracity to assist in resolving process and data issues the client was experiencing with one of their credit card merchants