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Our transformation helped our client move from a more regional aligned program/project management to more globally focused Business Segment/Product Oriented IT Organization with strong IT Portfolio Management capabilities.


The Challenge

A Global Provider of specialized Risk Management products and services engaged us to partner across its 3 geographically focused and independent IT Organizations. The goal was to improve the reporting, visibility and overall efficiency/effectiveness of their IT planning and delivery processes, whilst leveraging existing technology tools and organization capabilities, by transforming them to a more centralized Global IT Organization.


What We Did

  • Conducted current process mapping and future state design, using
    appropriate tools to identify, prioritize and realize immediate and long-term opportunities in Agile Delivery
  • Realigned their IT Portfolio from geographical programs/projects to be more Business Segments and Product orientated to enable a cleaner line of sight to Business Cases/ROIs
  • Established a change strategy plan and approach for the program. We managed the key elements of change as related to people, process and systems; supported the key stakeholders; and aligned leadership to ensure the communication and supporting people infrastructure was in place to mitigate the people flight risk within the IT reorganization
  • Served as Portfolio Management, Program/Project and Digital Product Management Leads, and managed the execution of our Client’s IT function reorganization initiative


Our Impact

  • Transformed IT into a value-added function, providing high quality and timely data to stakeholders, closing efficiency gaps and addressing historical legacy issues
  • Streamlined processes to improve performance and set the pace to achieve optimal ways of working and a performance driven culture
  • Developed systematic reporting tools and the capability to provide quality and
    insightful reports to key stakeholders on value capture
  • Developed system reporting tools and the capability to provide quality and value-added reports to key stakeholders
  • Delivered standardization, productivity gains and efficiencies via a process-focused finance organization