A leading distributor of plumbing and HVAC supplies faced significant challenges in managing import and export requests. Their existing manual and email-based process was inefficient, lacked visibility and hindered performance improvement. They sought a solution to optimize their trade compliance process with a more efficient and flexible submission and review system.
Based on our successful track record with the organization, they entrusted us with capturing requirements and defining a technical solution through thorough discovery activities. We demonstrated how ServiceNow could revolutionize their import and export process, ensuring consistent data and transparent adherence to compliance procedures on this flexible platform.
Veracity revolutionized the import and export process, ensuring consistent data and transparent adherence to compliance procedures on ServiceNow.
